• - Account Information: If you register or sign in to Acting Pal (e.g. Apple or Google Sign-In), we collect identifiers like your name and email address. We do not receive or store your third-party account passwords.
• - User Content: Our app allows you to create or upload content such as scripts or self-tape video/audio recordings of your performances. If you choose to “create script” this data is locally stored on your device and all audio recordings are also locally stored. If you choose to upload a script we use third party providers to facilitate the OCR, text extraction and AI voices (see Terms of Use for details).
• - Payment & Subscription: If you subscribe to Acting Pal Premium, we collect information about your subscription status and history. Payment processing for the mobile app is handled by third-party platforms (Apple App Store or Google Play Store).
• - Communications: If you contact us (for example, by email or join whatsapp group), we will collect your name, email address, mobile number and/or any information you send in your message. We will use this information to respond to you and resolve your inquiry. We may also keep a record of our correspondence for future reference.

• - Device & Usage Data: We receive information about the device and app you’re using, such as your mobile device model, operating system version, unique device identifiers, IP address, and the dates/times you access the Service. We also collect data about your interactions with the app, such as features you use, content you create (e.g. number of scripts or voice selections), and session duration. This helps us troubleshoot issues and understand how the app is used.
• - Crash & Diagnostics: If the app crashes or encounters an error, we collect a crash report via our analytics tools. These reports include technical details like device model, OS version, app version, and error logs. We do not collect personal content from your scripts or recordings in crash logs.
• - Cookies & Website Analytics: When you visit our website (actingpal.com), we use cookies and similar tracking technologies to remember your preferences and gather analytics information. This helps us understand web traffic and improve our web content. Some cookies are essential for site functionality (e.g. to keep you logged in or to maintain session security). We do not use cookies for third-party advertising purposes. You can control or disable cookies through your browser settings; however, certain site features might not function properly if cookies are disabled. (See the “Cookies and Tracking Technologies” section below for more details.)
• - No Precise Geolocation or Sensitive Sensors: We don’t collect GPS. Camera/mic used only when you record, and remains on your device.
• - App Store & Payment Platforms: We receive information from Apple’s App Store and Google Play after you make a purchase, such as whether your subscription is active, when it renews or expires, and if you are on a trial period.
• - Community Chat (WhatsApp): f you voluntarily join our WhatsApp Community Chat, your WhatsApp profile data (e.g. phone number, display name, profile photo) and any messages or media you post will be visible to every other participant. We operate this chat solely for user feedback, bug reports and product-improvement ideas; participation is entirely optional.

• Standard Contractual Clauses (SCCs): We will rely on the European Commission’s and/or the UK’s approved Standard Contractual Clauses, along with any required UK addendum or International Data Transfer Agreement, when transferring personal data to countries that are not deemed to have an “adequate” level of data protection
• These are contractual commitments between us and the recipient of the data, which obligate the recipient to protect your information to GDPR-equivalent standards.
• Adequacy Decisions: In some cases, we may transfer data to a country that has been officially recognized by the UK Government or the EU Commission as providing adequate data protection. If such an “adequacy” decision exists for a country where one of our service providers is located, we may rely on that as the transfer mechanism
• Consent or Derogations: In limited situations, we might rely on your explicit consent to transfer data, or another exception provided by law (known as “derogations” under GDPR). For example, if you explicitly request a service or integration that involves sending your data to a third country, we may do so with your consent. We will only rely on these exceptions when an SCC or similar safeguard is not available or appropriate for the specific transfer.

Regardless of where your data is processed, we will protect it in line with this Privacy Policy and our Terms of Service.

• Minimum Age Requirements: You must meet the minimum age requirements to use our Service. The minimum age to create an Acting Pal account is 13 years old in most regions. However, if you are in a country that is subject to GDPR (such as the UK or EU member states), the default legal age at which you can consent to data processing is 16. In those regions, if you are between 13 and 16 years old, you should only use Acting Pal with verifiable consent from your parent or guardian (note: some EU countries or the UK Data Protection Act 2018 set a lower digital consent age of 13, but as a general policy we adopt 16 as the default minimum for solo use unless proper parental consent is obtained for younger teens)
• In the United States and other countries with similar laws, the Service is not available to children under 13 years of age.
• We strictly do not allow users under 13 to create accounts or use the app in any capacity. If local law requires an older minimum age for us to collect your data without parental consent (for instance, if you are under 18 in certain jurisdictions, you may need parental consent), then you must meet that age requirement or have your parent/guardian provide consent.
• No Users Under 13: We do not knowingly solicit data from or market to children under 13 years old. The content and services provided by Acting Pal are directed towards adult and teenage users (generally those aspiring actors who are beyond young childhood). If you are under 13, do not use or attempt to register for Acting Pal. If we learn that we have collected personal information from a child under 13 (or under the applicable age threshold) without proper consent, we will take immediate action to delete that information from our records.
• Parental Consent for Minors: If you are a parent or guardian and you become aware that your child under the required age has created an Acting Pal account or provided us with personal information without your consent, please contact us right away at info@actingpal.com.
• Age Verification and Enforcement: We do not typically verify the age of every user at sign-up, and we rely on users to honestly represent their eligibility. However, if we have reason to suspect that a user is under the required age (for example, if we receive a report or if the information provided indicates an age below our minimum), we may take steps to investigate and verify the user’s age. If we determine that a user is under the required age, we may take appropriate action, including suspending or terminating the user’s account.

• UK GDPR Guidance (ICO)
• California CCPA/CPRA
• Canada’s PIPEDA
• Australia’s Privacy Act & APPs